Terms of Service

Last Updated: October 11, 2025

1. Introduction

Welcome to Hao Clothing. These Terms of Service (“Terms”) govern your access to and use of the Hao Clothing website (the “Site”) and the services we provide. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site. Hao Clothing reserves the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Use of the Site

  • Eligibility: You must be at least the age of majority in your jurisdiction to use this Site. By using the Site, you represent that you meet this requirement.
  • Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. You must promptly notify us of any unauthorized use.
  • Prohibited Activities: You agree not to use the Site for any illegal purpose or to violate any laws in your jurisdiction. You may not transmit any malicious code, such as viruses, or engage in activities that could impair the functionality of the Site.

3. Products, Orders, and Payment

  • Product Information: We strive for accuracy in product descriptions, colors, and pricing. However, we do not warrant that such information is entirely error-free. We reserve the right to correct any errors and to cancel orders that result from such errors.
  • Order Acceptance: Your order constitutes an offer to purchase. Acceptance occurs when we ship your order. We reserve the right to refuse or cancel any order for any reason, including limitations on product availability or issues identified by our fraud prevention systems.
  • Payment: You agree to provide valid and current payment information. The price charged will be the price displayed at the time of order. We use secure third-party payment processors, and you authorize us to charge the provided payment method for your purchases.

4. Shipping, Returns, and Warranty

  • Shipping: Products will be shipped to the address you provide. Shipping times are estimates, and we are not liable for delays caused by carriers. Risk of loss passes to you upon our delivery to the carrier.
  • Returns and Refunds: Our Return and Refund Policy (available on our Site) is incorporated into these Terms. Please review it for details on returns, refunds, and any specific rights you may have, such as the 14-day withdrawal right for EU residents.
  • Limited Warranty: We warrant our products against defects in materials and workmanship for a period of 30 days from delivery. This warranty does not cover damage resulting from misuse or normal wear and tear.

5. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Hao Clothing or its licensors and is protected by intellectual property laws. You are granted a limited license to access and make personal use of the Site. You may not use any content for commercial purposes without our express written consent.

6. User-Generated Content

If you submit content (e.g., reviews or photos), you grant Hao Clothing a non-exclusive, royalty-free license to use, modify, and display that content. You represent that you own the content and that it does not violate any third-party rights.

7. Limitation of Liability

To the fullest extent permitted by law, Hao Clothing shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

8. Dispute Resolution and Governing Law

  • Governing Law: These Terms shall be governed by the laws of the United States, without regard to its conflict of law principles.
  • Dispute Resolution: For any dispute, we encourage you to contact us first at service@haoclothing.com. If a dispute cannot be resolved informally, you agree to resolve it through binding individual arbitration rather than in court, to the extent permitted by law. This means you waive your right to a jury trial or to participate in a class-action lawsuit.

9. Contact Information

For questions about these Terms of Service, please contact us at:
Email: service@haoclothing.com